Customer Relationship Officer at Blackbuck: Job Details, Responsibilities, and Application
Are you looking to start or grow your career in customer relations and sales? Blackbuck, a leading logistics company, is hiring Customer Relationship Officers. If you're interested in working with a dynamic team and have experience in field sales, this could be the perfect opportunity for you. Here's a detailed overview of the position, responsibilities, and perks.
About Blackbuck
Blackbuck (Zinka Logistics Solutions Pvt. Ltd.) is a major player in the logistics tech space, revolutionizing the Indian transportation industry by providing a wide range of products and services aimed at truck owners and fleet operators. With an aim to streamline logistics and transportation processes, Blackbuck offers solutions like Fastag, GPS, insurance, and fuel cards, making it a one-stop-shop for fleet management.
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Job Title: Customer Relationship Officer (CRO)
- Location: Remote (Hiring office located in Kolkata)
- Salary: ₹50,000 to ₹2.75 Lacs per annum
- Employment Type: Full Time, Permanent
- Industry: Courier/Logistics (Logistics Tech)
- Department: Sales & Business Development
- Role Category: Retail & B2C Sales
Job Responsibilities
As a Customer Relationship Officer at Blackbuck, your role revolves around interacting with truck owners and fleet operators (FO) to sell and promote various products and services. Here’s a detailed breakdown of the key responsibilities:
Product Selling: Promote and sell a range of services and products to fleet operators, including:
- Fastag: An electronic toll collection system in India, used by trucks for seamless travel across toll plazas.
- GPS: Provide fleet operators with GPS tracking services for real-time vehicle monitoring.
- Fuel Cards: Offer fuel cards that help truck owners manage fuel expenses efficiently.
- Insurance: Sell insurance products that cater to the needs of fleet owners.
- Tyres: Provide quality tyre solutions to fleet operators.
- Load Board: Assist truckers in getting loads via Blackbuck's digital platform, ensuring optimal resource utilization.
Customer Interaction: Regularly interact with truck owners and fleet operators to:
- Address and resolve any operational issues they might face.
- Generate new sales opportunities by understanding customer needs.
- Build strong relationships with the customers to ensure repeat business.
Field Sales: This is a field sales role, meaning you'll be interacting with customers in person, ensuring hands-on service and personalized care.
Required Experience and Skills
- Experience: Minimum 6 months of experience in field sales.
- Basic Requirements: Must own a two-wheeler (bike/scooter) for field visits.
- Key Skills: Sales acumen, field sales experience, and excellent customer relationship management.
Preferred Candidate Profile
- Education: Graduation is not required, making this an excellent opportunity for those with practical sales experience but without formal education.
- Sales and Business Development: Candidates who have worked in B2C sales and are comfortable handling logistics solutions will thrive in this role.
- Good Communication: A key trait of a successful Customer Relationship Officer is effective communication, as you’ll be required to manage relationships with a wide range of clients.
Perks and Benefits
- Salary Package: Blackbuck offers a competitive salary along with incentives.
- ESIC & PF: Employees receive statutory benefits like Employees' State Insurance Corporation (ESIC) and Provident Fund (PF) coverage.
- Incentives: Additional performance-based incentives that can significantly boost your earnings.
- 6-Day Work Week: The role follows a 6-day work week, providing flexibility in work-life balance.
How to Apply
Interested in this exciting opportunity? You can apply for the role of Customer Relationship Officer at Naukari.com.
We are not the direct recruiter. We just provide vacant job details already available on Internet. For More Details Read Disclaimer.
About Blackbuck (Zinka Logistics Solutions Pvt. Ltd.)
Founded with the goal of transforming logistics in India, Blackbuck has grown into one of the leading companies in this sector. Their innovative solutions cater to truck owners, fleet operators, and supply chain businesses across the country. Blackbuck offers a diverse portfolio of services including Fastag, GPS tracking, load boards, fuel cards, insurance, and tyre solutions, making them the go-to platform for truck logistics.
Located in Bangalore, Blackbuck's headquarters is at: NO 84/2, 2ND FLOOR, VASWANI PRESIDIO, PANATHUR MAIN ROAD, OFF OUTER RING ROAD, KADUBEESANAHALI, BANGALORE, Karnataka, India.
Conclusion
The role of Customer Relationship Officer at Blackbuck is an excellent opportunity for individuals with a knack for field sales and customer service. With a range of responsibilities, from selling logistics solutions to interacting directly with fleet owners, this position offers growth, experience, and competitive benefits. If you're someone who thrives in a fast-paced, sales-driven environment and has the basic requirements (like a two-wheeler), this could be your next career move. Don't miss out on this chance to be part of a cutting-edge logistics company—apply now!
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