Startek Work From Home Voice Process Recruitment 2026
Company: Startek (Aegis Customer Support Services Pvt. Ltd.)
Startek has advertised an urgent hiring opportunity for an inbound voice process role. The listing mentions freshers, work-from-home operations, six working days per week and a monthly CTC of ₹16,500.
Apply Through Naukri →Interview Date: 4 November 2026
Interview Time: 3:00 PM (15:00 HRS)
Joining: Immediate joiners required
The advertised interview date is today. Check the original Naukri listing immediately to confirm whether the interview is still open and how to join.
Startek (Aegis Customer Support Services Pvt. Ltd.) has advertised an opportunity for candidates interested in customer support and inbound voice process jobs. This position may be relevant to applicants looking for remote BPO work involving telephone-based customer interaction.
Table of Contents
1. Startek Recruitment 2026 – Job Overview
According to the supplied Naukri advertisement, Startek is hiring for an inbound work-from-home voice process position. The role involves customer interaction over telephone calls and is categorised under Voice / Blended operations.
| Particulars | Details |
|---|---|
| Organisation | Startek (Aegis Customer Support Services Pvt. Ltd.) |
| Job Title | Inbound Voice Process Executive |
| Recruitment Type | Urgent Hiring |
| Experience | 0–1 Year |
| Salary | ₹1.5–2 LPA advertised range |
| Monthly CTC | ₹16,500 |
| Net Take-Home | ₹11,700 |
| Quarterly Bonus | ₹3,192, subject to stated conditions |
| Work Arrangement | Work From Home |
| Office Location | Kolkata, West Bengal |
| Vacancies | 10, as advertised |
| Employment Type | Full-Time, Permanent |
| Industry | BPM / BPO |
| Role Category | Voice / Blended |
| Department | Customer Success / Service & Operations |
2. Salary Structure and Quarterly Bonus
One of the most important details of this recruitment is the salary structure. The job advertisement provides separate figures for monthly CTC, take-home salary and quarterly bonus.
| Salary Component | Advertised Amount |
|---|---|
| Monthly CTC | ₹16,500 |
| Net Monthly Take-Home | ₹11,700 |
| Quarterly Bonus | ₹3,192 |
| Annualised Monthly CTC | ₹1,98,000 |
| Annual Take-Home (12 months) | ₹1,40,400, excluding bonus |
Quarterly Bonus Details
The advertisement mentions a fixed quarterly bonus of ₹3,192, subject to attendance conditions.
The specified bonus quarters are:
- January
- April
- July
- October
If a candidate receives the full stated bonus in all four quarters, the annual bonus would amount to ₹12,768.
Annual CTC: ₹16,500 × 12 = ₹1,98,000.
Potential annual bonus: ₹3,192 × 4 = ₹12,768.
Illustrative combined amount: ₹2,10,768, if all four bonuses are paid in full.
The above calculation does not represent guaranteed take-home income. Confirm eligibility, attendance rules, payment timing, deductions, bonus treatment and the complete salary breakup with Startek before accepting the offer.
3. Roles and Responsibilities
This is an inbound voice process position. Employees in such roles generally communicate with customers through telephone calls and assist them according to company procedures.
Typical responsibilities associated with an inbound customer support position may include:
- Handle inbound calls: Answer incoming customer calls professionally.
- Customer assistance: Understand customer questions and provide appropriate information.
- Query resolution: Help resolve customer complaints, requests and service-related issues.
- Communication: Maintain clear, polite and professional conversations.
- Record maintenance: Update customer interaction details in the company's system.
- Follow procedures: Follow company guidelines, call-handling processes and quality standards.
- Escalation: Transfer complex queries to the appropriate department when necessary.
- Customer satisfaction: Maintain a helpful and customer-focused approach.
The exact client process, products, call volume, language requirements and performance standards are not specified in the supplied advertisement. Confirm these details during the interview.
4. Eligibility Criteria
Educational Qualification
The advertisement states that graduation is not required. However, it does not clearly specify the minimum school-level qualification. Candidates should confirm whether Class 12 completion or another qualification is necessary.
Experience Requirements
The advertised experience range is 0–1 year. This makes the opportunity relevant to freshers and candidates with limited experience, subject to the recruiter's selection criteria.
Required Skills
- Good English communication skills.
- Ability to communicate confidently over telephone calls.
- Basic typing speed.
- Customer-handling and listening skills.
- Basic computer knowledge.
- Ability to follow instructions and process guidelines.
- Suitable equipment and internet connectivity for remote work.
Who Can Apply?
Freshers and candidates with up to one year of relevant experience may review the vacancy. Applicants should be comfortable speaking with customers and working in a voice-based customer support environment.
5. Laptop and System Requirements
Unlike some basic work-from-home jobs, this Startek position specifies minimum technical requirements. Candidates should check their laptop or desktop configuration before attending the interview.
| System Component | Minimum Requirement |
|---|---|
| Operating System | Windows 10 or above |
| RAM | 8 GB or above |
| Processor | Intel Core i3 or above |
| Internet Speed | 40 Mbps upload and download |
| Power Backup | Required |
| Headset | USB headset with noise cancellation |
| Interview Device | Laptop or desktop |
Can You Use a Mobile Phone for the Interview?
No. The supplied advertisement specifically instructs candidates to join the interview using a laptop or desktop computer. A smartphone should not be treated as a substitute.
Is a Noise-Cancelling Headset Required?
Yes. The listing specifically mentions a USB headset with noise cancellation. Candidates should arrange a compatible headset before joining the recruitment process.
6. Internet and Work From Home Setup
A reliable internet connection is essential for voice-process work because employees need to communicate with customers through online calling systems.
Internet Speed
The advertisement specifies a minimum internet speed of 40 Mbps for both upload and download.
Power Backup
Power backup is compulsory according to the supplied job description. Candidates should have a reliable backup arrangement to avoid interruptions during customer calls.
Recommended Home Office Setup
- A dedicated laptop or desktop computer meeting the listed specifications.
- Stable broadband internet connection.
- USB noise-cancelling headset.
- Power backup arrangement.
- A quiet working environment with minimal background noise.
- A suitable desk and comfortable chair.
7. Working Days and Weekly Off
The job advertisement provides the following working schedule:
| Particular | Details |
|---|---|
| Working Days | 6 days per week |
| Weekly Off | 1 rotational day off |
| Work Arrangement | Work From Home |
| Joining | Immediate joiners required |
| Shift Timing | Not specified in supplied description |
Since the weekly holiday is rotational, candidates should ask about the actual shift schedule, daily working hours, break timings, night shifts if any, and weekly-off allocation before accepting the position.
8. Interview Details
| Interview Date | 4 November 2026 |
|---|---|
| Interview Time | 3:00 PM (15:00 HRS) |
| Interview Mode | Online, as implied by the remote interview instructions |
| Device | Laptop or desktop is mandatory |
| Joining | Immediate joiners required |
Attention: The advertised interview date is 4 November 2026. Check the original listing for confirmation that applications and interview slots remain available.
Important Interview Instructions
- Join the interview using a laptop or desktop.
- Keep the original Aadhaar Card and PAN Card available in hard-copy form as instructed in the advertisement.
- Check your microphone, headset and internet connection beforehand.
- Choose a quiet location for the interview.
- Keep your resume and basic educational details ready.
- Be prepared to introduce yourself and explain your communication skills.
Possible Interview Preparation Topics
The following are useful practice topics for an inbound voice-process interview. They are preparation suggestions, not confirmed questions from Startek.
- Tell me about yourself.
- Why do you want to work in customer support?
- How would you handle an angry customer?
- What does good customer service mean to you?
- Are you comfortable working six days a week?
- Can you communicate confidently in English?
- How would you handle a customer whose problem you cannot immediately solve?
9. Documents Required
The advertisement specifically instructs candidates to keep the hard copies of their original Aadhaar Card and PAN Card ready during the interview.
Documents and Items to Prepare
- Original Aadhaar Card – as requested in the advertisement.
- Original PAN Card – as requested in the advertisement.
- Updated resume or CV.
- Educational certificates, if requested.
- Previous employment details, if applicable.
- Computer and headset for the interview.
10. How to Apply for Startek Recruitment 2026
Interested candidates can review the vacancy and follow the application instructions on the original Naukri job page.
- Visit the original Startek job listing using the link below.
- Read the job description and confirm the interview status.
- Log in to your Naukri account.
- Update your resume and contact information.
- Submit your application through the platform.
- Check for genuine interview communication and joining instructions.
- Confirm the salary breakup, work schedule and equipment requirements before accepting an offer.
Company profile: Startek Careers on Naukri
Company overview: View Startek company profile
11. Important Safety Instructions
Naukri displays a warning about imposters and fraudulent recruiters. Candidates should carefully verify all recruitment communications.
- Never pay registration charges or interview fees.
- Do not pay refundable security deposits to obtain a job.
- Verify the recruiter and interview details independently.
- Do not share OTPs, passwords, PINs or banking credentials.
- Do not install unknown applications at a recruiter's request.
- Confirm the employer's identity and written employment terms.
- Ask for clarification if the salary or bonus conditions differ from the advertisement.
For suspicious recruitment activity, visit Naukri's fake-job and impostor reporting page.
12. Company Information and Employee Reviews
The listing identifies Startek (Aegis Customer Support Services Pvt. Ltd.) as the organisation. It displays a company rating of 3.0 based on approximately 11,000 employee reviews.
The supplied listing also shows salary insights for Voice Process Executives and employee-reported benefits.
| Company Information | Details Shown |
|---|---|
| Company | Startek (Aegis Customer Support Services Pvt. Ltd.) |
| Displayed Rating | 3.0 / 5 |
| Employee Reviews | Approximately 11K |
| Reported Salary Insight | ₹2.1–₹2.4 LPA for Voice Process Executive |
The advertisement also displays employee-reported benefits such as:
- Learning and development support.
- Transport or travel support.
- Health insurance.
- Performance bonus.
- Free meals.
- Health and wellness support.
These are company-level reported insights and benefits, not confirmation that every benefit applies to this particular work-from-home vacancy.
13. Frequently Asked Questions
The advertised position is for an Inbound Work From Home Voice Process Executive.
Yes. The advertisement mentions an experience range of 0–1 year and is relevant to freshers, subject to the recruiter's selection criteria.
The advertised monthly CTC is ₹16,500, with a stated net take-home amount of ₹11,700.
Yes. The advertisement mentions a quarterly bonus of ₹3,192, subject to its stated attendance condition.
The supplied advertisement specifies 4 November 2026 at 3:00 PM. Check the live listing immediately to confirm availability.
Yes. The position is advertised as Remote and Work From Home.
The advertisement specifies 8 GB RAM or above.
Windows 10 or above.
The advertisement specifies 40 Mbps for both upload and download.
Yes. A USB headset with noise cancellation is specified.
No. The listing specifically instructs candidates to use a laptop or desktop.
Six days per week, with one rotational weekly off.
No. The advertisement says graduation is not required. Confirm the minimum school-level qualification with the recruiter.
Yes. The supplied advertisement mentions immediate joiners.
No. Be cautious of anyone demanding money in exchange for an interview or job offer.
Final Words
Startek's Work From Home Voice Process recruitment may interest freshers and candidates looking for entry-level customer support opportunities. The supplied advertisement highlights a monthly CTC of ₹16,500, ₹11,700 take-home salary, a quarterly attendance-based bonus and a remote working arrangement.
Candidates should pay particular attention to the technical requirements, including 8 GB RAM, Windows 10 or above, an i3 or higher processor, 40 Mbps internet, power backup and a USB noise-cancelling headset.
Since the advertised interview date is 4 November 2026, candidates should check the original listing for the latest application and interview status before proceeding.
Check Official Job Listing & Apply →Source: Job information supplied from the Naukri advertisement and linked company/review information. This article is an informational summary and is not an official recruitment notification issued by Startek. Salary, vacancy, interview and selection details are subject to confirmation by the employer.
COMMENTS